Dark Light

Customer Agreement

Requesting a Quote

By submitting this request, you are provided with a price quote for product(s) listed in www.redtech.lk website.

  • Kindly notice that the price for any quoted, back-ordered or pre-ordered item that is not already in stock, will not be considered as a fixed price and may change depending on many factors that are out of our control, including the supplier/agent’s price and stock updates.
  • REDTECH will inform and get confirmation from the customer if there are any changes to the final price before locking the order reservation for this item.

Order Cancellation & Refunds

  • An advance payment for a locked reservation order, which is confirmed by the customer or one of his representatives, WILL NOT BE REFUNDED if the reserved items are already available at the quoted prices.
  • But the customer can request an order cancellation and a refund if REDTECH fails to provide the back-ordered items within a specified timeframe mentioned in a written document issued by REDTECH or fails to supply for the quoted price.
  • Refunds will be issued only to the original owner who placed the order with an advance payment.


  • The product availability and the prices for some products on this quote/website may not be updated as soon as they are changed on our outlets due to several technical restrictions at our end, and will be updated later using manual methods. We do our best to keep everything updated, but the real-time stock availability and the prices of some products may vary.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us using info@redtech.lk